Privacy Notice

 

Pro Corda Trust is the "Controller" of the personal data provided to us. We collect personal data about students, prospective students, parents and guardians, teachers and supporters.

Why we need your data

Our legitimate interest for processing your personal data is to fulfil our charitable objective to provide chamber music education, including by way of residential courses. Information required includes information relating to students’ musical ability and experience, as well as health and dietary information relevant for the course or activity in question.

Where permission has been obtained we also use contact details to provide information about concerts and events, and about our development initiatives and plans.

Information is also used to collect fees, for accounting purposes and to fulfil reporting obligations to grant making bodies who provide financial support for our work.

What we do with your data

The data you provide is processed by Pro Corda staff in the UK. This information is securely located on computers and backup devices within the European Economic Area, and in some case on hard copy files.

We include some pictures and video recordings in publicity and fund raising material, including on websites and social media. Consent is sought on a course by course basis for photographs to be used, and specific consent is obtained for video recordings.

We have a strict policy that only allows personal information to be used for limited purposes. We will never sell it or share it with another organisation for their benefit. Unless consent is obtained personal data will only be used and retained in relation to the activity or activities applied for, and (if appropriate) to invite students to future activities.

We will however provide information to the relevant authorities if we are required by law to provide it.

How long we keep your data

Our policy is to delete medical and dietary details held once at least two years has elapsed from the last course or activity attended. Other student details are retained because, after careful consideration, the Trustees of Pro Corda concluded that it is important that an accurate historical record is maintained of attendance at courses. The reasons for this include child protection and requests that may be made by students for references. Details of parents, guardians, teachers and supporters are retained for as long as deemed to be relevant or necessary.

Concert programmes and similar documents are also retained for archive purposes.

If you use your credit or debit card to purchase from us or to make a donation we will ensure that this is carried out securely. Our card payments are processed by third parties who are accredited with the Payment Card Industry Data Security Standard (PCI-DSS). We do not store your card details.

Cookies

A cookie is a small file that is available to be placed on your device whilst browsing this web site.  Your internet browser is normally set to accept cookies by default, but if you wish to do so, you can choose to alter this setting to prevent cookies being placed on your device.

If you accept, when you visit our website, a cookie file is added to your device with the intention of enhancing your browsing experience.  We use cookies to help analyse web traffic and they allow us to provide you with a better website by enabling us to statistically monitor how our pages are navigated and which pages visitors to our sites find useful and which they do not..  A cookie can also remember things like your preferences, and on some sites, if applicable, what’s in your shopping basket.  If you choose not to accept cookies you may lose these functions.

A cookie contains anonymous information and each cookie is unique to your browser.  A cookie does not give us access to your computer nor any identifiable information about you.

If cookies have been placed on your device, you can choose to delete them by going to your browser settings.

Tracking

Our websites do not track you.

What are your rights?

You have the right to access your personal information, and if you believe that the information we process on you is incorrect you can request to have it corrected. You can also object to having your or your child’s name included in concert programmes or other material. 

In order to exercise your rights, or if at any time you wish to have you or your child taken off our contact lists, or if you have further questions, please contact:

mail@procorda.com

You also have the right to lodge a complaint to the ICO.

 

Date of last review of this notice: June 2018

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New Anglia LEP

Suffolk Community Foundation

Lottery funded

Supported by Children in Need

Arts Council England